For Immediate Release: May 5, 2000

AKRON, Ohio — FedEx Custom Critical, North America's largest time-specific, critical-shipment carrier, is introducing zip-to-zip quoting, a more accurate system of calculating shipment mileage and rates.

Using ALK Associates' PC*MILER 2000 commercial routing and mapping software, FedEx Custom Critical now calculates mileage for each shipment based on the shipper's and receiver's exact zip or Canadian postal codes. The carrier formerly used city-to-city calculations.

The system provides the following advantages:

• Improved accuracy in routing and estimated pickup and delivery times, which the company calculates to the minute;
• Improved accuracy in pricing, which the company quotes to the penny.

In addition, the Department of Defense (DOD) recognizes the PC*MILER 2000 mileage standard for shipments for government groups and agencies.

"Customers prefer zip-to-zip quoting, and we've changed systems to provide even better information and service for them," said Jack Pickard, vice president of service. "With the new system, delivery times and price quotes are based more closely on the shipment origin and destination."

FedEx Custom Critical provides exclusive-use, time-specific, non-stop, door-to-door shipping service throughout the U.S. and Canada and within Europe. Among its divisions are White Glove Services®, for shipments that require special care in handling, and CharterAir®, which offers an array of expedited air solutions to meet customers' critical delivery times. FedEx Custom Critical is an operating subsidiary of FedEx Corp.

With annual revenues of $18 billion, FedEx Corp. is the premier global provider of transportation, logistics, e-commerce and supply chain management services. The company offers integrated business solutions through a network of subsidiaries operating independently, including: FedEx Express, the world's largest express transportation company; FedEx Ground, North America's second largest provider of small-package ground delivery service; FedEx Custom Critical, the world's largest provider of expedited time-critical shipments; FedEx Logistics, an integrated logistics, technology and transportation-solution company; FedEx Trade Networks Inc., providing customs brokerage, consulting, information technology and trade facilitation solutions; and Viking Freight, the leading regional freight carrier in the western United States. More than 2.5 million customers are connected electronically through the FedEx information network and approximately two-thirds of its U.S. domestic transactions are now handled on-line.