For Immediate Release: June 4, 2001

AKRON, Ohio – FedEx Custom Critical, North America’s largest time-specific, critical-shipment carrier, has opened an ExpressCenter in Portsmouth, N.H., to provide rapid pickup service for businesses in the city and surrounding communities.

The new ExpressCenter offers pickup of freight in less than 90 minutes for customers located within a 25-mile radius of Portsmouth and in less than two hours within a 26- to 50-mile radius.

An ExpressCenter is a location where trucks are available for dispatch. Five sizes of trucks are available to meet customers’ expedited shipping needs: minivans, cargo vans, 12-foot and 20-foot straight trucks and tractor-trailers.

“Shipping activity is heavy along the New Hampshire Seacoast, and our new ExpressCenter will enable businesses in the area to quickly ship freight to any destination in the U.S. and Canada,” says Neil Peirson, FedEx Custom Critical regional sales manager. “Our services are particularly suited for time-critical situations, such as production line emergencies or tight delivery deadlines.”

FedEx Custom Critical specializes in business-to-business critical shipments of any weight that require same-day or early next-day delivery. To arrange a shipment, customers call 800-762-3787. FedEx Custom Critical immediately dispatches an appropriate size truck to pick up the freight and transport it straight through to its destination.

Features of FedEx Custom Critical’s services include:

• Non-stop, door-to-door delivery throughout the U.S. and Canada.
• 24-hour, seven-day-a-week availability, including nights, weekends and holidays at no extra charge.
• Exclusive-use vehicles.
• Two-way satellite communications to track shipments from pickup through delivery.
• Immediate quotes, with transit times to the minute and price to the penny.
• Specialized equipment for care in handling, such as temperature control, air ride and liftgates.
• On-time performance. More than 96 percent of shipments are delivered within 15 minutes of the company’s time-specific promise.

FedEx Custom Critical provides exclusive-use, time-specific shipment services throughout the U.S. and Canada and within Europe. Among its divisions are Surface Expedite, for non-stop, door-to-door transport of critical shipments; White Glove Services®, for shipments that require special care in handling; and CharterAir®, which offers an array of expedited air solutions to meet customers’ critical delivery times. FedEx Custom Critical is an operating subsidiary of FedEx Corp.